1426 Reviews Found
Confirmed Service Customer
I bought the vehicle at Gateway 2 years ago & have brought it in several times. Each time, they've resolved my issues or performed the needed service on a timely basis.
Robert I.
CHANDLER
Was this review helpful?
Was this review helpful?
Business Response
Hi, your wonderful feedback and rating mean a lot to us.
Was this review helpful?
Confirmed Service Customer
Went in for an oil change and came out with a cracked front windshield. John the service provider was absolutely fantastic though! Super friendly and on top of things!
Melinda C.
GLENDALE
Was this review helpful?
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Was this review helpful?
Confirmed Service Customer
Made appointment on a Friday for a diagnostics check was told we would know something same day. Tech never followed up and we had to call everyday and did not get a answer until the next week on Wednesday. Poor customer service. Maybe it was our skin color.
Shaniece W.
PHOEINX
Was this review helpful?
Was this review helpful?
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
The only thing bad was that the last 3 oil changes they said that i was getting a ext car wash and it didn’t happen
Francisca C.
AVONDALE
Was this review helpful?
Confirmed Service Customer
I m very satisfied with Cody’s customer service and his attention to detail. He always helps me out when I bring in my truck for servicing, thank you!
Jeobane B.
PHOENIX
Was this review helpful?
Confirmed Sales Customer
Fast and easy experience. You had the vehicle I wanted and we made a deal in about 10 minutes.
Darrell E.
AVONDALE
Business Response
It is great to hear everything was done quickly and to your satisfaction!
Was this review helpful?
Confirmed Service Customer
My experience was horrible this time around. I was quoted 2 hour wait / completion for an oil change, it 3hours to finish. I was mis-informed of how many free changes I had remaining according to the contract. I was previously advised my last visit that I had 2 free remaining oil changes I come into this oil change completely blind sided that I had no free remaining oil changes. It was hot , was never offered water just the worst experience I had at Gateway Gambino’s Chevrolet absolutely not good. I don’t know if I will come back or recommend this dealership to anyone .
Matthew M.
PHOENIX
Was this review helpful?
Confirmed Sales Customer
The whole experience was great. They really worked to get me the truck I wanted. Steven the sales person was great to work with. I love Gateway Chevrolet that's why I'm a returning costumer.
Emmett B.
AVONDALE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet and we hope to see you again soon!
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Had to come back twice because of chevrolet cap on tire wasn't put on and now.noone knows what is going on
Israel Y.
AVONDALE
Was this review helpful?
Business Response
Hello, thank you for sharing your positive experience!
Was this review helpful?
Confirmed Service Customer
Came in for an oil change. Was there for e hours. Seemed to take longer than it should.
Keith M.
GOODYEAR
Was this review helpful?
Confirmed Service Customer
I bought my 2016 Chevy 3500 Silverado from Gateway Chevy and have had nothing but GREAT EXPERIENCES with the dealership since then. I call to make an appointment for service and am greeted with an awesome Service writer like John. This time i had an issue with my Truck throwing a code and when i got to the Dealership I explained it to John, we agreed that i would have to leave my Truck for a few days but I got a call from John that evening telling me that the issue was fixed under a Voluntary Recall and that I could pick it up in the morning. This is the kind of Service that as a customer I very much appreciate and will keep me coming back to Gateway Chevrolet. Thank you Gateway and Johyn.
James S.
TONOPAH
Was this review helpful?
Confirmed Service Customer
Liz is just a gem always takes care of business
Joseph C.
BUCKEYE